Privacy Policy
Last updated: June 2026
SingaporeCabBooking.com is operated by SGCab ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use this website, in line with Singapore's Personal Data Protection Act 2012 (PDPA).
What we collect
When you submit a booking or contact enquiry, we collect the details you provide, which may include your name, phone number, email address, pickup and drop-off locations, travel date and time, number of passengers and luggage, preferred vehicle, flight number and any message or special request.
For security, spam prevention and record-keeping, our system also logs limited technical information with each submission, such as your IP address, browser user-agent string and the page you submitted from.
How we use your data
- To respond to your enquiry and confirm, arrange and manage your booking.
- To contact you about your enquiry by phone, WhatsApp, SMS or email.
- To keep records of enquiries and provide customer support.
- To detect and prevent spam, fraud and misuse of our forms.
- To comply with applicable legal and regulatory obligations.
Consent
By submitting a booking or contact form, and by ticking the consent checkbox, you consent to SGCab collecting and using your personal data for the purposes described above. You may withdraw your consent at any time by contacting us, although doing so may mean we are unable to process your booking or enquiry.
Cookies and analytics
This website may use cookies and third-party analytics and advertising tools — such as Google Analytics, Google Tag Manager and Meta Pixel — to understand how visitors use the site and to measure the performance of our pages and campaigns. These tools may set their own cookies and process data according to their own privacy policies. You can control or block cookies through your browser settings.
Disclosure of your data
We do not sell your personal data. We may share it with drivers or trusted service partners only to the extent necessary to fulfil your booking, and with service providers who help us operate this website and our communications. We may also disclose data where required by law.
Data retention and security
We retain enquiry data for as long as needed to serve you and to meet our business and legal requirements, after which it is deleted or anonymised. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.
Your rights under the PDPA
Subject to the PDPA, you may request access to or correction of the personal data we hold about you, or ask about how it has been used. To make a request, or for any privacy question, please contact us using the details below.
Contact us
For any questions about this Privacy Policy or your personal data, contact SGCab at info@sgcab.com or call (65) 9822 4405.
This policy is provided for general information and does not constitute legal advice. We may update it from time to time; the latest version will always be posted on this page.